Information We Collect
We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.
Information you provide to us:
- Contact information (name, email, phone number)
- Account credentials and profile information
- Payment and billing information
- Communications with us (support requests, feedback)
- Any other information you choose to provide
How We Use Your Information
We use the information we collect for various business purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending administrative information and updates
- Responding to your requests and providing customer support
- Monitoring and analyzing usage patterns and trends
- Detecting and preventing fraudulent transactions
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer or merger
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication procedures
- Employee training on data protection
- Incident response and breach notification procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods vary based on:
- The type of information collected
- Legal and regulatory requirements
- Business operational needs
- Your account status and activity
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ.
We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes and codes of conduct
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access
Request access to your personal information we hold
Rectification
Request correction of inaccurate or incomplete information
Erasure
Request deletion of your personal information
Portability
Request transfer of your data to another service
Restriction
Request limitation on processing of your information
Objection
Object to certain types of data processing
Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our website:
Essential
Required for basic website functionality
Analytics
Help us understand how visitors use our site
Marketing
Used to deliver relevant advertisements
Preferences
Remember your settings and preferences